Privacy Policy

Information we collect

Information you give us: when you request a consultation, we collect your first name, mobile number and the areas or concerns you select. If you contact us by phone, WhatsApp, email or social media, we receive the information you choose to share.

Information collected automatically: like most websites, we receive technical information such as your IP address, browser and device type, pages viewed, referring site and the date and time of your visit, through cookies, pixels and similar technologies.

How we use your information

To respond to your consultation request and contact you about it by phone, text or WhatsApp; to schedule and provide services; to operate, secure and improve the Site; to measure and improve our advertising; and to comply with legal obligations.

Submitting a consultation request is a request to be contacted about our services. It does not sign you up for a newsletter or marketing list.

Cookies, analytics and advertising

We use Vercel Web Analytics to understand how the Site is used in aggregate.

We use the Meta Pixel and the Meta Conversions API (Meta Platforms, Inc., which operates Facebook and Instagram) to measure the results of our ads and show relevant ads. These tools receive page and event information such as page views and consultation requests. When you submit a consultation request, we may send Meta a one-way encrypted (hashed) version of your first name and mobile number together with browser identifiers and connection information, so Meta can match the request to an ad. We do not send Meta the areas or concerns you select. Meta processes this information under its own policies, available at facebook.com/privacy/policy.

You can limit cookies through your browser settings and manage ad preferences in your Facebook or Instagram settings. Some Site features may not work properly if cookies are disabled.

How we share information

We share information only with service providers that help us run the Site and our business (such as website hosting, database, analytics, advertising measurement, scheduling and payment or financing providers like Cherry), when required by law, to protect our rights and safety, or in connection with a sale or transfer of our business.

We do not sell your personal information.

Data retention

We keep consultation requests and client information for as long as needed to respond to you, provide services, maintain business records and meet legal requirements, and then delete or de-identify it.

Security

We use reasonable administrative, technical and physical safeguards to protect your information, including private storage with restricted access. No method of transmission or storage is completely secure.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or ask us to stop contacting you, by using the contact details below. You can opt out of text messages at any time by replying STOP or telling us. Depending on where you live, you may have additional rights under applicable law.

Health information

Please do not send detailed medical information through the Site. Information you share during an in-person consultation or treatment is handled as part of your client record.

Children

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13.

Links to other sites

The Site links to third-party services such as WhatsApp, Instagram, Facebook, YouTube, Google Maps, Vagaro and Cherry. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date shows when it last changed. Continued use of the Site after changes means you accept the updated policy.

Contact us

Andrea Skin & Body, 34-09 Steinway St, Astoria, NY 11101. Phone/WhatsApp: +1 929-462-3052. Email: andreabodycare@gmail.com.